Your Account and Registration Obligations
By using the Platform, you are responsible for keeping your Display Name and Password confidential and for all activities that occur under your account. It is important that you provide accurate and up-to-date information. If we have reason to believe that the information you have provided is untrue, inaccurate, not current, or incomplete, we have the right to suspend, terminate, or block your access to the Platform. We may also refuse to provide you with further access to the Platform. It is crucial to maintain the integrity of your account and ensure the information you provide is correct.
Payment:
When making a payment on the Platform, please note that we will not be held responsible for any loss or damage you may incur. This includes situations where the transaction is not authorized, exceeds the agreed limit, or has any other payment issues.
If you do not receive your delivery within the agreed time period, you may be eligible for a refund. However, it is important to raise a refund claim within the specified time frame using the Platform’s features.
Please understand that the payment facility is just a means to facilitate transactions between buyers and sellers. We are not liable for any non-delivery, non-payment, damage, or fraud related to the products or services listed on the Platform.
There may be certain categories of products or services where the Payment Facility is not available, and in such cases, you may not be eligible for a refund.
Customer Conduct:
At India Krafts, we promote diversity, inclusion, and equity. We prohibit discrimination against our delivery partners based on factors such as race, religion, caste, disability, gender, age, or any other protected characteristics.
We reserve the right to restrict your access to the Platform if you engage in discourteous, disrespectful, abusive, or inappropriate behavior towards our delivery partners.
It is expected that you treat all delivery partners with courtesy and respect. We value the contributions of our delivery partners and expect all customers to do the same.
In conclusion, we strive to provide a safe and inclusive environment for all users of our platform. We encourage fair and respectful conduct during transactions and interactions with our delivery partners.