At India Krafts, we take the privacy and security of our customers’ personal information very seriously. This privacy policy describes how we collect, use, and protect your personal data when you visit and make a purchase on our website. By using our website, you consent to the processing of your personal data in accordance with this policy.
1. Information We Collect:
– Personal Identification Information: When you create an account or make a purchase, we may collect your name, email address, contact number, and shipping address.
– Payment Information: We do not collect or store payment details directly on our website. All payment transactions are processed securely through third-party payment gateways that follow industry-standard security protocols.
– Log Files: Like most websites, we gather certain information automatically and store it in log files. This information may include your IP address, browser type, operating system, referring/exit pages, and date/time stamps. We use this information for analyzing trends, administering the site, and tracking user movements.
2. Use of Collected Information:
– Order Processing: We use the collected information to process your orders, fulfill your purchases, and communicate shipment updates.
– Customer Support: We may use your information to respond to your inquiries, provide customer support, and resolve any issues or complaints.
– Personalization: With your consent, we may use your information to personalize your shopping experience, including showing recommendations, advertisements, and offers that may be of interest to you.
– Marketing: We may use your contact information, with your prior consent, to send you newsletters, marketing promotions, and information about our products, services, and events.
– Legal Compliance: We may process your personal information to comply with applicable laws, regulations, or court orders, or to defend against legal claims.
3. Data Sharing:
– Third-Party Service Providers: We may share your personal data with reputable third-party service providers who assist us in processes like website hosting, payment processing, shipping, marketing, and customer support. These providers are obligated to maintain the security and confidentiality of your personal information.
– Legal Content/Vendors: In certain circumstances, we may share necessary information with law enforcement authorities, government officials, regulatory bodies, or our vendors/contractors/agencies to comply with legal requirements, assist in fraud prevention, or respond to legal claims.
– Business Transitions: If a part or all of our business is acquired, our customer information may be considered a transferred business asset during the transition process.
4. Data Retention :-
We will retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this privacy policy, provide and improve our website and services compliance with legal obligations, and resolve any disputes.
– If you no longer want us to use your information or have your personal data corrected or deleted, please contact us using the information provided below.
5. Data Security and Protection:
– We implement a variety of security measures to protect your personal information both-online/offline against unauthorized access, alteration, disclosure, or destruction.
– We restrict access to your personal information to only authorized personnel who require it to carry out their duties.
– All online transactions are encrypted and conducted through SSL technology from trusted third-party payment processors.
6. Changes to the Privacy Policy:
– At our discretion, we may revise this privacy policy from time to time by updating the version information provided at the bottom of this page. It is your responsibility to periodically check for updates.
– Significant changes will be notified through a prominent notice on our website or by email.
7. Privacy Rights:
– You have certain privacy rights, including the right to access, update, restrict or delete your personal data. If you wish to exercise any of these rights, please contact us using the information below.
If you have any concerns regarding our privacy practices or would like more information, please contact us:
Email: sales@indiakrafts.com